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Contact Us

Questions before you buy, help with an order or a partnership idea? Send us a message and we'll reply by email.

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On this page
  1. Other ways to reach us
  2. Before you write
  3. What to include

Ask us anything about Apollo Group TV: which plan suits you, whether your device is supported, how paying with Bitcoin works or how to set up a new TV. For an existing order, include your order number so we can help faster.

We only use your details to reply to you. Privacy policy

Other ways to reach us

Before you write

  • Technical problem with a channel or the app? A support ticket lets you include your device and the problem in one go.
  • Quick question while you set up? Try live chat.
  • Looking for an answer straight away? Check the FAQ.

What to include

  • Your order number, if you have one.
  • Your device brand and model, such as “Fire TV Stick 4K Max” or “Samsung 2022 TV”.
  • For problems: what you tried and any error message exactly as shown.

We reply to every message by email. If you don’t hear back within a day, please check your spam folder.